FEATURES
FEATURES
Cloud based helpdesk software for complete management of after sales
service and warranty
Call Center
Call Center can create ticket and see the status of the tickets and close the tickets
Warranty Management
User would be able to add and update warranty to the particular product.
CRM
Customer information with purchase history can be added through API
Parts inventory
User would be able to see the request for parts from the technicians
Work order
User would be able to see Job status.After seeing the jobs, the team leader will assign the task
Ticket management
Call center will be able to create tickets. Ticket would be automatically assigned to user
Billing & Invoicing
All the billing information including selling parts history.